HighSpin Cookie Policy

At HighSpin Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use. By continuing to use our platform at highspin.com, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to understand the full picture of how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at HighSpin Online Casino, we use cookies to help our site function correctly, to personalise your experience, and to gather analytical information about how our services are used. Cookies allow us to recognise your device and store certain information between visits, making your experience smoother and more tailored to your preferences.

Cookies are not harmful programs and do not contain viruses. They are widely used across the internet to improve the way websites and applications work. Our HighSpin platform relies on cookies to deliver core functionality, including secure login sessions, remembering your settings, and ensuring that our gaming environment operates as expected.

Types of Cookies We Use

We use several categories of cookies across the HighSpin Online Casino website. Below is a breakdown of each type and the purpose it serves:

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, key features — such as the highspin casino login process, account authentication, and secure session management — would not work. We do not require your consent for these cookies, as they are fundamental to delivering our service. These cookies do not collect any information that could be used for marketing purposes.

• Session management and user authentication
• Security and fraud prevention
• Keeping you logged in during your visit to high spin casino
• Maintaining your preferences during an active session

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with the HighSpin Online Casino website. These cookies collect aggregated and anonymised data about which pages are visited most frequently, how long users spend on each section, and where errors occur. This information helps us continuously improve our platform, including the experience you get through the highspin app and on desktop versions of our site.

• Tracking page load times and error reports
• Measuring traffic across different sections of the site
• Identifying areas for performance improvement
• Collecting anonymous usage statistics via third-party analytics tools

Functional Cookies

Functional cookies allow our site to remember choices you make and provide enhanced, personalised features. At casino HighSpin, we use functional cookies to remember your language preference, display settings, and other customisations you have applied. These cookies may be set by us or by third-party providers whose services we have integrated into our platform.

• Remembering your language and region settings
• Storing your preferred currency selection
• Personalising your lobby and game display preferences
• Recalling your communication preferences

Marketing and Targeting Cookies

We and our trusted advertising partners may use marketing cookies to deliver relevant promotional content to you, both on our site and across other websites. These cookies track your browsing activity and are used to build a profile of your interests so that we can show you more relevant offers — such as a highspin casino bonus or information about our welcome package. You have the right to opt out of these cookies at any time.

• Delivering targeted advertisements based on your interests
• Measuring the effectiveness of our marketing campaigns
• Retargeting visitors who have previously interacted with our site
• Sharing data with trusted advertising networks in compliance with applicable laws

Third-Party Cookies

Our HighSpin Online Casino website may include content and functionality provided by third parties, such as game providers, payment processors, analytics platforms, and live chat tools. These third parties may set their own cookies on your device when you interact with their services through our site. We do not control these cookies and recommend that you review the cookie and privacy policies of any third-party providers for more information.

We work with over 55 game providers and several live casino partners, all of which may use their own tracking technologies to deliver their services effectively within the highspin casino environment. We ensure that all third-party providers we work with meet appropriate data protection standards.

How Long Do Cookies Last?

Cookies can be either "session cookies" or "persistent cookies." Session cookies are temporary and are deleted from your device as soon as you close your browser. We use session cookies primarily to maintain your highspin login session while you navigate the site. Persistent cookies remain on your device for a set period — which varies depending on the cookie's purpose — or until you delete them manually.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. When you first visit HighSpin Online Casino, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your preferences at any time by accessing the cookie settings option available on our website.

In addition to our on-site controls, you can manage cookies directly through your browser settings. Most modern browsers allow you to:

• View the cookies stored on your device
• Delete existing cookies individually or in bulk
• Block cookies from specific websites or all websites
• Set preferences for how cookies are handled for future visits

Please be aware that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features of the high spin casino platform, including logging in, accessing your account, or completing transactions. We are not responsible for any limitations to your experience that result from cookie restrictions you apply independently.

Cookies and Your Privacy

We treat all data collected through cookies in accordance with our Privacy Policy and applicable data protection legislation. Our HighSpin Online Casino platform is operated by Costa Matrix Group LLC (legal person number 3-102-934519) and is licensed in Costa Rica under regulations to Law No. 9050. We do not sell personal data collected via cookies to third parties, and we only share it where necessary for the operation of our services or as required by law.

Where cookie data is transferred to third parties outside your jurisdiction, we take steps to ensure that appropriate safeguards are in place to protect your information in line with our legal obligations.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our services. When we make significant changes, we will notify you through a prominent notice on our website or via email. We encourage you to review this page periodically so that you remain informed about how we use cookies. The most current version of this policy will always be available at highspin.com.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, we are happy to help. You can reach our support team at any time via live chat, available 24/7 directly on the HighSpin Online Casino website, or by emailing us at support@highspin.com. For VIP-related enquiries, you are also welcome to contact us at vip@highspin.com. We are committed to responding promptly and transparently to any concerns you may have.